Estate & Downsizing Services

Downsize. Relocate. Repurpose.

Each year, more and more Hoosiers make the decision to transition to a new residence that better fits their needs. And families work to find new homes for loved ones’ possessions — after a move or after someone has passed away.

No matter the situation, Goodwill can help. We gladly accept donations of any and all items not being relocated. Our specialized team of professionals will itemize, pack and remove your donations and provide you with a detailed inventory. With Goodwill’s help, you can take your next steps with less worry. Goodwill’s estate and downsizing services are beneficial in circumstances such as:

  • Downsizing into a smaller home or the home of a family member
  • Relocating to a retirement facility, assisted living facility or nursing home
  • Following the passing of a loved one or an estate sale

How Estate Services Works

  1. Begin by calling 317-524-4563. We will conduct an assessment by phone to determine if an in-home evaluation is needed.
  2. We’ll schedule a convenient time for our team to pick up your items.
  3. We’ll pack and remove your donations and provide you with an inventory for your records —all at no cost.

There is no cost for this service, and your donations are tax-deductible.*


How To Prepare

Ideally, the home should be cleared of items not being donated; however, we understand that this may not always be feasible. If the house contains items that will not be donated, please make sure those items are clearly marked and set aside.


How My Donation Helps

Your donations will be sorted and sold at Goodwill stores, outlet stores or online through our eCommerce division. Certain items, if they go unsold in our stores, will go to Goodwill’s recycling operation, giving new life to metals, plastics, paper and glass — and keeping them out of landfills. Revenue from the sale of your donations stays local, helping provide employment and education opportunities in central and southern Indiana.

Revenue from the sale of your donations stays local, helping provide employment and education opportunities in central and southern Indiana. Learn more about Goodwill’s mission.

“I cannot thank you enough for providing this amazing service. The fact that it exists is wonderful, but the personal attention, diligence and care you bring to all that you do is what makes the experience truly special. It is a service that solves the huge dilemma of how to clear out a house, but also benefits Goodwill and all that it serves.” 

Louise Henderson

Carmel

“I was amazed and relieved at the ease with which Goodwill helped make emptying my mother’s house a seamless process. They were sensitive to our needs and exactly what a person in this situation would want.”

Barbara Donbom

Indianapolis

“When my 80-year-old mother needed to come live with me after 40 years in her home, it was an overwhelming and emotional situation for us both, for many reasons. We considered a garage sale and an estate sale, but neither were what we were able or willing to do. Goodwill made a difficult situation for me and my mom easier.” 

Tresa Robinson

Indianapolis

What Goodwill Accepts

The following list gives you an idea of the wide range of items that Goodwill accepts:

  • Women’s, men’s, girls’, boys’ and infants’
  • Shoes and boots
  • Hats, gloves, mittens and scarves
  • Purses, jewelry, belts and accessories
  • Dishes, kitchen utensils, lamps and small appliances
  • Lamps, paintings, frames, shelves, baskets and wall decorations
  • Dressers, tables, bed frames, sofas and more (home pickup available)
  • Antiques and collectibles
  • Hardware and tools
  • Curtains, drapery, blinds, linen, bedspreads and blankets
  • Strollers, high chairs, pack-and-plays
  • Washers, dryers, refrigerators and more
  • If scheduling a pickup, please make sure these items are disconnected from utilities
  • Books, school textbooks, records, compact discs, videotapes and DVDs
  • Games, bikes, sporting equipment and toys
  • Playground equipment
  • Video game consoles and accessories, video equipment and recording devices (VHS, DVD, etc.)
  • Printers, electronics and other computer accessories (mice, keyboards, monitors, power cords and adapters, scanners, MP3 players, cell phones, etc.)
  • Computers
    • Goodwill is a partnered with Dell on the Dell Reconnect program, which ensures that donated computers are safely and securely recycled.
    • This ensures that hazardous substances, like mercury, don’t end up in landfills, and helps keep donors’ safe.
    • Goodwill Industries of Central Indiana does not sell donated computers in our stores. All computers are recycled through Dell Reconnect.

All donations that Goodwill can sell in our stores are greatly appreciated. However, when Goodwill receives items that cannot be sold, staff must dispose of them – this includes loose papers that could contain donors’ personal information. Disposal of such items (especially secure shredding of loose papers) raises expenses and reduces the revenue available for employment and educational services.

Items we can’t accept include:

  • Used tires
  • Hot water heaters
  • Furnaces
  • Carpeting and padding
  • Mattresses, bed springs, sofa beds, hospital beds
  • Cribs and carseats
  • Household trash and garbage
  • Scrap lumber, concrete, bricks, stones
  • Air conditioners
  • Paint, household chemicals, insecticides, etc.
  • Food items

*Goodwill will provide you with a receipt and itemized inventory. Check with your tax attorney about your individual circumstances.