- Documents containing personal information, including bank statements, passports, checkbooks, medical histories and other, similar materials. Donors should always check their donations for such materials before donating.
- Large appliances – refrigerators, stoves, washers/dryers, etc.
- Automobile parts of any kind – tires, rims, hubcaps, etc.
- Hot water heaters
- Carpeting and padding
- Mattresses, bed springs, sofa beds, hospital beds
- Household trash and garbage
- Scrap lumber, concrete, bricks, stones
- Air conditioning units
- Paint, household chemicals, insecticides, etc.
- Food items
All donations that Goodwill can sell in its stores are greatly appreciated. However, when Goodwill receives items that cannot be used, staff must dispose of them -- this includes loose papers that are donated which could contain donors' personal information. Disposal of such items, especially secure shredding of loose papers, raises expenses and reduces the revenue available for employment and educational services.
Where possible, items that are placed on the sales floor but do not sell are recycled and sold for salvage.
When Goodwill receives items that it cannot sell, such as broken, torn or damaged items or products that have been recalled by the Consumer Product Safety Commission, we are forced to dispose of those items for the safety of our customers. The fees for disposal of these items raise our expenses and reduce the revenue available for employment and educational services.
Items Goodwill accepts
Documents containing personal information -- such as medical records, tax records, bank statements and more -- can be securely shredded by companies including Shred-It and Shred Monkey. Visit their websites for specific locations and costs. Goodwill also partners with Crime Stoppers and Shred-It for Community Shred-It Day twice each year -- once in the spring and once in the fall. Donors can bring documents to one of several central Indiana locations for secure shredded. At these events, Goodwill also collects computers and electronics for secure disposal. A $5 donation to the Crime Stoppers reward fund is requested for shredding.
Your local trash pick-up usually can remove items on their “heavy pick-up” days. Gas tanks should be removed from grills and other gas-powered equipment and disposed of at a toxic waste site before these items can be picked up. Call your local trash pick-up service for details and pick-up information.
Household paint products, gasoline, pesticides, lead acid batteries and many other household products and chemicals can be taken to ToxDrop locations throughout Indianapolis. ToxDrop locations' days and hours vary, so please check their website or call 317-327-2234 for more information.
Car batteries can be dropped off at Ace Battery, 2166 Bluff Road, Indianapolis. Ace Battery does not accept nickel cadium batteries. For hours or more information, call (317) 786-2717
Goodwill is not typically able to locate and return items that are unintentionally donated. Donors should always check their donations for valuables, cash or any documents containing personal information before bringing them to Goodwill.
If your place of business would like to make a donation, Goodwill will gladly work with you to make arrangements for pick-up and transportation. Goodwill accepts commercial donations, such as clothing, office supplies, furniture and other bulk items.
Making a commercial donation to Goodwill provides your business with a tax deduction for the value of the donated items, eliminates and saves on the cost of product storage and recycles the items. For Goodwill, it becomes valued merchandise in Goodwill businesses and further supports Goodwill’s employment and educational services.
To make a commercial donation, contact Jerry Jamison at (317) 524-4551 or e-mail.
To make your donation process go smoothly and to ensure that you are donating items Goodwill can sell in its stores, here are some tips for checking the items you plan to donate:
- Check for and remove any documents containing personal information -- including tax statements, bank statements, medical records and similar items. To learn more about Indiana Code 24-4.9-2-10 which defines "personal information," click here.
- Check your items for valuables before donating to make sure all are items you want to give to Goodwill.
- Cross reference Goodwill’s convenient online list of items we can accept.
- Check pockets of clothing for jewelry, money and other valuable items that you might not want to donate.
- Separate clothing into different bags/boxes than household items.
- Check to ensure that items you are donating are not soiled, stained or ripped.
- Test electrical equipment and battery-operated items to make sure they work.
- Include all pieces and parts to games, toys and household appliances.