General Information

Goodwill is committed to attracting, developing and retaining key personnel to support its mission, vision and business objectives. Goodwill has more than 2,400 employees in more than 50 locations. Employees are a valued asset.

Our Culture

Basic Principles We Follow In All Our Work:

• Respect for people – We strive to treat everyone in a respectful manner.
• Customer satisfaction – We strive to meet or exceed the expectations customers, donors, and users of our services have of us.
• Informed decision-making – We gather useful information and, to the extent possible, make decisions based on facts.
• Innovation and improvement – We continuously seek better ways to grow, improve, and increase our impact.
• Good stewardship – We are responsible stewards of all our resources.

Historic Values of Goodwill Industries

• Every individual has value.
• Work adds meaning and purpose to life, and there is dignity in all useful occupations.
• Goodwill provides opportunities, not charity, and fosters development, not dependency.
• Individuals are primarily responsible for their own actions and development.
• Goodwill supports itself as much as possible.