The 2022-24 strategic plan is built on pillars designed to help our employees, clients and the communities we serve to navigate the unique challenges they face daily. This three-year plan is a road map that will result in Goodwill increasing generational impact and serving more Hoosiers through employment, health and education. 

As you review this Strategic Plan, I hope you find that we are at our best when we work together, as One Goodwill, delivering vital services and resources that empower Hoosiers to increase their independence and reach their full potential. 

The goals outlined in the plan are the cultivation of years worth of work. As our previous strategic plan was coming to an end, our Goodwill teams met regularly to discuss the shared priorities of our organization as identified by community partners, customer surveys, employee questionnaires, one-on-one interviews and participant stories. We leaned on the expertise of team members across the organization as well as on the feedback of our most trusted partners and stakeholders across central and southern Indiana to put forth a plan that addresses the most critically important issues and opportunities for our organization and the people we serve.

The resulting work from my phenomenal team is Goodwill of Central & Southern Indiana’s 2022 – 24 Strategic Plan. Through this plan we reaffirm our commitment to forge a future that supports equitable outcomes, provides lasting impact and allows us to serve more Hoosiers — as One Goodwill.