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General Inquiries

Many questions are addressed on our Frequently Asked Questions page.

Goodwill of Central & Southern Indiana
1635 W. Michigan Street, Indianapolis, IN 46222
(317) 524-4313

Customer Service

Retail Stores
(317) 524-4313

ShopGoodwill / eCommerce
(317) 524-4352

Goodwill Rewards
(855) 497-3927

Picking Up Online Orders

Local (Indianapolis) Pick-ups

Pickups are now available at 4105 N. Franklin Road, Suite 90, Indianapolis, IN 46226.

  • Pickups are by appointment only
  • Customers must be able to load, lift, and carry all of their items
  • Customers must provide their own packing materials
  • If you miss your scheduled time, please send a ticket via the Shopgoodwill site to reschedule. 

Vendor Inquiries

Interested in providing goods or services to Goodwill? Contact us at:

Media Inquiries

If you are a member of the news media, please contact:

Ivan Cropper, VP Marketing


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