Contact
General Inquiries
Many questions are addressed on our Frequently Asked Questions page.
Goodwill of Central & Southern Indiana
1635 W. Michigan Street, Indianapolis, IN 46222
(317) 524-4313
goodwill@goodwillindy.org
Customer Service
Retail Stores
(317) 524-4313
ShopGoodwill / eCommerce
(317) 524-4352
Goodwill Rewards
(855) 497-3927
rewards@goodwillindy.org
Donation Pickup
(855) 497-4587
Picking Up Online Orders
If you have won an auction at shopgoodwill.com and wish to pick your item up from Goodwill in Indianapolis, please note the following:
- Pickup hours are Monday-Friday, 8 a.m. to 6 p.m. only.
- Pickups must be scheduled at least two (2) business days in advance.
- To schedule a pickup, email clickcustomerservice@goodwillindy.org and provide your:
- Name
- Phone number
- Order number
- Desired date and time for pickup
Vendor Inquiries
Interested in providing goods or services to Goodwill? Contact us at:
purchasing@goodwillindy.org
Media Inquiries
If you are a member of the news media, please contact:
Sam Perry (Retail Stores / Commercial Services)
317-524-4213
sperry@goodwillindy.org
Jennifer Rendant (Education / Charter Schools / Community Programs)
317-524-4309
jennifer.rendant@goodwillindy.org