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Contact

Customer Service

Retail Stores
(317) 524-4313

ShopGoodwill / eCommerce
(317) 524-4352

Goodwill Rewards
(855) 497-3927
rewards@goodwillindy.org

Donation Pickup
(855) 497-4587

Media Inquiries

If you are a member of the news media, please contact:

Cindy Graham
Vice President, Marketing | Corporate Spokesperson
(317) 524-4212
Cell: (317) 459-4162
cgraham@goodwillindy.org

Sam Perry (Retail Stores / Community Programs / Commercial Services)
317-524-4213
sperry@goodwillindy.org

Jennifer Rendant (Education / Charter Schools)
317-524-4309
jennifer.rendant@goodwillindy.org

General Inquiries

Many questions are addressed on our Frequently Asked Questions page.

Goodwill of Central & Southern Indiana
1635 W. Michigan Street, Indianapolis, IN 46222
(317) 524-4313
goodwill@goodwillindy.org

Picking Up Online Orders

If you have won an auction at shopgoodwill.com and wish to pick your item up from Goodwill in Indianapolis, please note the following:

  • Pickup hours are Monday-Friday, 8 a.m. to 6 p.m. only.
  • Pickups must be scheduled at least two (2) business days in advance.
  • To schedule a pickup, email customerservice@goodwillindy.org and provide your:
    • Name
    • Phone number
    • Order number
    • Desired date and time for pickup