Contact Goodwill | Goodwill Central & Southern IN


General Inquiries

Many questions are addressed on our Frequently Asked Questions page.

Goodwill of Central & Southern Indiana
1635 W. Michigan Street, Indianapolis, IN 46222
(317) 524-4313

Customer Service

Retail Stores
(317) 524-4313

ShopGoodwill / eCommerce
(317) 524-4352

Goodwill Rewards
(855) 497-3927

Donation Pickup
(855) 497-4587

Picking Up Online Orders

If you have won an auction at and wish to pick your item up from Goodwill in Indianapolis, please note the following:

  • Pickup hours are Monday-Friday, 8 a.m. to 6 p.m. only.
  • Pickups must be scheduled at least two (2) business days in advance.
  • To schedule a pickup, email and provide your:
    • Name
    • Phone number
    • Order number
    • Desired date and time for pickup

Vendor Inquiries

Interested in providing goods or services to Goodwill? Contact us at:

Media Inquiries

If you are a member of the news media, please contact:

Ivan Cropper, VP Marketing (Corporate Spokesperson)

Sam Perry (Retail Stores / Commercial Services)

Jennifer Rendant (Education / Charter Schools / Community Programs)