Kent A. Kramer - President and Chief Executive Officer
Daniel J. Riley - Senior Vice President and Chief Financial Officer
Dan Riley serves as Senior Vice President and Chief Financial Officer, with responsibilities for accounting, payroll, treasury, risk management, and strategy. He started at Goodwill in 1997 as Vice President and Chief Financial Officer. He is a Certified Public Accountant and previously worked at Cinergy Corporation and Arthur Andersen in Indianapolis. Riley is a member of the Indiana CPA Society and Financial Executives International.
Away from work, he is a runner, cyclist and outdoors enthusiast, and he and his wife enjoy traveling to visit their two adult children. Riley is a graduate of the Stanley K. Lacy Executive Leadership Series (Class XXVI) and the Indiana University Kelley School of Business Hoosier Fellows Class of 2013. He has served as a board member and volunteer with several Indianapolis non profits and schools. He currently serves on the Indianapolis Archdiocese Finance Council and the Indiana State University Foundation Board of Directors. He holds a Bachelor of Science in accounting from Indiana State University.
Betsy Delgado - Vice President, Mission and Education Initiatives
Delgado served as the executive director of The Excel Center, Goodwill’s school for adult learners, from 2011 to 2013. Prior to joining Goodwill, she served for six years in Community and Continuing Education at the Metropolitan School District of Washington Township.
A graduate of University of North Dakota, Delgado earned a bachelor of English and education. She has also earned a certification in leadership from ProLiteracy. In 2015, Delgado was named an Ascend Fellow at the Aspen Institute, an educational and policy studies organization based in Washington, D.C. As an Ascend Fellow, she works with leaders across the nation to develop a two-generation approach to build economic security, educational success, health and well-being for low-income families.
Outside of work, Delgado enjoys traveling, running, yoga and coaching her children’s sports teams.
Cindy L. Graham - Vice President, Marketing
Graham has operated her own full-service marketing communications agency. She spent 10 years in developing marketing and sales promotion campaigns for a mutual life insurance company. Prior to that, she created communications programs for two other not-for profit organizations. A graduate of Ball State University, Graham is active in the International Association of Business Communicators and the Business Marketing Association. She makes numerous presentations on topics related to marketing, creativity, communication and team building.
Jim Humphrey - Vice President, Commercial Services
Humphrey graduated from Purdue University with a Bachelor of Science in Industrial Management and is a member of Warehouse Education and Resource Council (WERC) and the Council of Supply Management Professionals (CSCMP). Outside of work, he and his wife reside in Hendricks County and enjoy spending time with their family. He is active in his church and enjoys coaching youth sports and all types of outdoor projects.
Kyle Lanham - Vice President of Community Engagement and Chief Advancement Officer
Eric Schlegel - Vice President, Retail, Facilities and Risk Management
Jay C. Lytle - Vice President and Chief Information Officer
Jay C. Lytle joined Goodwill of Central & Southern Indiana as Chief Information Officer (CIO) in January 2016. In his role, Lytle oversees Goodwill’s Technology Services team, which is responsible for monitoring and innovating IT needs for more than 70 locations across central Indiana, including retail stores, Indianapolis Metropolitan High School, 11 Excel Center locations, the corporate office and commercial services.
A two-time graduate of Indiana University’s Kelley School of Business, Lytle earned his bachelor’s degree in computer information systems and a Master of Business Administration.
Lytle currently resides in Fishers, Indiana, with his wife, Nedra, and their two children. In his spare time, he enjoys fishing, canoeing and coaching his children in youth sports.
Zaida Monell, MS, SPHR - Vice President, Human Resources
She has developed and directed HR functions in domestic and offshore organizations for over 30 years. Her special proficiency is developing talent through coaching, training and mentoring. She is a board member of Great Indy Habitat for Humanity as well as Indiana INTERNnet, a program managed by the Indiana Chamber of Commerce.
Monell earned a degree in psychology from the University of Puerto Rico. In May 2011, she received a Master’s Degree in Positive Organization Development and Change from the Case Western Reserve University Weatherhead School of Management. Monell is an administrator for Targeted Selection®, Development Dimensions International’s leading behavior-based selection system. She holds a Senior Professional in Human Resources (SPHR) certification.
She relocated to Indianapolis in 2000. In her spare time, Monell enjoys volunteering, networking, reading and traveling.
Board of Directors
Goodwill of Central and Southern Indiana, Inc. | GW Commercial Services, Inc. - Board of Directors
Darell E. (Gene) Zink
Gordon M. Graham
C. Perry Griffith, Jr.
Susan B. Hetherington
Bruce M. Jacobson
Thomas A. King
Owen B. Melton, Jr. (Bud)
James T. Morris
Thomas H. Sams
Fred C. Tucker, III
Goodwill Foundation of Central and Southern Indiana, Inc. - Board of Directors
Goodwill Education Initiatives, Inc. - Board of Directors
Kent A. Kramer
Gwen A. Fountain, Ph.D.
Fred C. Tucker, III